Related FAQs

Question 1

Where can I buy spare parts?

Accepted Answer

Baxi does not sell spare parts directly to installers or the general public - make an enquiry through our service centre

Question 2

What warranty do I get with my product and how do I register it?

Accepted Answer

Information on warranty length for Megaflo products can be found on the specific webpage for each product and in its manual

Question 3

Do you suggest using a water softener for a Megaflo cylinder?

Accepted Answer

You can use a water softener with a Megaflo, so long as it doesn’t negatively impact the incoming flow rate

Question 4

Where can I find more information on Megaflo products?

Accepted Answer

Information about Megaflo products can be found on individual product pages. Learn more.

Question 5

What qualifications does my engineer need to have?

Accepted Answer

Your installer must have a G3 unvented qualification for England and Wales.

Question 6

Where can I install a Megaflo cylinder?

Accepted Answer

When installing a Megaflo cylinder,  requirements for servicing, ongoing maintenance and discharge pipework will all be considered.

Question 7

When should I get my appliance serviced?

Accepted Answer

Megaflo products should be serviced annually to keep them working safely and efficiently.

Question 8

What size cylinder would you recommend for my property?

Accepted Answer

The required size of the cylinder depends on unique aspects of your property and water use.

Question 9

Is there any maintenance that I need to do on my cylinder?

Accepted Answer

There are some small maintenance steps you may need to carry out on your Megaflo cylinder. Learn more

Where can I find more information on Megaflo products?